Our Capabilities & Services

At Diamond-U, we are successful by addressing each customer’s unique needs and requirements. We start with putting the customer’s needs first by looking at the project from our customer’s perspective in order to meet their goals. Through this mindset, we have invested heavily in specialized facilities and supplier partnerships to offer various manufacturing solutions specifically tailored to meet your needs.

Whether you require a product to be designed and manufactured from the ground up or need modifications to an existing product, our team of engineers and production experts will work closely with you to deliver a solution that exceeds your expectations.

Our range of remanufacturing, repair, and warranty services are designed to help you get the most out of your existing products. Experienced members of our team focus on testing and quality assurance processes to diagnose and repair any issues that may arise throughout the supply chain and production process, ensuring that they perform as you intended. This attention to detail limits product defects and maintains manufacturer credibility with customers.

We routinely work with contract manufacturing agreements and can manufacture products on behalf of other companies. Our facilities are equipped to handle large-scale production runs, and we provide associated custom assemblies, kitting, packing, and labeling services adding value to the agreement to our clients and end users alike.

At Diamond-U, effective production planning is critical to our manufacturing process. Our team efficiently manages production while our engineers work tirelessly to meet our customer's unique specifications. Our dedication to quality and customer satisfaction sets us apart from the rest. Whether you need a custom product or a reliable partner for contract manufacturing, we have the expertise and capabilities to help you achieve your goals.

Our team of logistics experts routinely facilitate shipments from domestic and international suppliers, ensuring that products are delivered on time and in the condition you expect. We understand that every shipment is unique and demands individualized attention. Our customized logistics solutions are tailored to our customer's needs.

We offer a comprehensive range of transport and freight forwarding services, which allows DU to manage the entire transportation process from raw material and production, down to end user delivery all based on individual requirements.

Nobody likes planning for customer returns or freight claims, though we understand it’s part of doing business. Rather than simply wishing this won’t happen, we put systems in place to handle each and every case that may come across our desk. Our team is dedicated to managing claims, returns, and reverse logistics efficiently as we work with our clients to minimize loss associated with each of these processes.

As our world becomes increasingly interconnected, we have focused our efforts on effective customs compliance and clearance services which are an integral part of the global supply chain. We are prepared to handle importing and exporting products while ensuring that all necessary customs requirements are met.

At Diamond-U, we have invested in experienced staff and necessary systems to navigate complex customs regulations, ensuring that your products are delivered on time and in compliance with the requirements of our global ecosystem.

We provide valuable sourcing and procurement services across a variety of industries and product lines. By making use of our extensive supplier network, we can extract value across the supply chain and provide resources resulting in cost savings which we pass on to our valued customers, distributors and end users alike.

Over the years we have entered into VMI agreements for which we meticulously managed inventory for our clients. Our team concentrates on customer inventory levels by issuing new product work orders automatically when stock levels fall below the threshold allowing our production team to stay ahead of demand. This ensures that our customers always have the products they need on-SKUhand to meet their demands.

At Diamond-U, we are committed to staying ahead of the curve with new products and business development. Our team is dedicated to researching and exploring new opportunities to expand our offerings to better serve our current and future customers. We understand that the market is constantly evolving, and we are always seeking innovative solutions remain an industry leader.

Diamond-U's co-branded product capabilities offer many possibilities for businesses to expand their reach by adding new products and service offerings. Feel free to leverage our expansive product line spanning a 100-years to assist in building out new methods for you company to best service your customers’ needs. With various product offerings, partners and suppliers that Diamond-U has to offer, it is an opportunity to widen your reach in the market. Take advantage of our capability to provide you with branded company products in order to expand your market visibility.